All Sales Final.

Main Instagram: @the_refindcloset (follow for daily content updates, store notices, and to join our fabulous community of shoppers)

Back Up Instagram: @the.refind.closet (we will use this account to assist during our Instagram Lives and to push extra content out to you)

Email: info@therefind.com

Fulfillment Phone: +1 (206) 635-8745

Store Phone: +1 (206) 323-1115

Location: 3121 East Madison St. #104 • Seattle WA 98112

What is luxury resale?

• Luxury resale is the business of buying and selling pre-owned, luxury goods. This industry not only extends the lifetime of articles, but offers amazing prices for often times coveted, designer pieces.

Where do you ship and how much does shipping cost? 

• We currently offer daily US shipping to all 50 states. 
• Shipping costs $25 (Excluding Washington, Hawaii, and Alaska). 
• Shipping within Washington State costs $15. 
• For Alaska and Hawaii residents: Please contact our fulfillment team at (206) 635-8745 as rates may vary.

Where do I find my shipping tracking number? 

• Shipping Tracking Numbers will be emailed to you directly from UPS (NOT THE REFIND). It will be emailed to the address you currently have on file. 

How do you complete your Instagram Live purchase?

• After the Live Show is completed please text your FIRST and LAST NAME with your Instagram Handle to our Fulfillment number: (206) 635-8745.
• Please contact fulfillment and complete your purchase by 4 PM PST. Any uncompleted purchases will go back to the sales floor.
• Please only message Fulfillment about Live Show purchases. For any other questions about items available for purchase please DM @the_refindcloset or call/text our Sales Floor at (206) 561- 8551.
• For Any Shipping Questions or Requests please contact our fulfillment team at (206) 635-8745 or email fulfillment@therefind.com.

How do you purchase an item from our Instagram Stories?

• To purchase an item from Instagram (Excluding the Live Show) please DM .@the_refindcloset or call/text our Sales Floor at  (206) 561- 8551.

How do you Shop Our Instagram Live Show? 

• We go Live on Instagram Monday-Saturday. If you would like to purchase an item please comment “FIND + ITEM DESCRIPTION”. The first person to hit our master-screen will be congratulated and get that item. After the show, text your FIRST and LAST NAME to (206) 635-8745.

How do I resell my items with you?

• Learn more about our resale process HERE.

What items do we accept for consignment? 

• We accept shoes, clothing, accessories, and bags from classic and contemporary brands that retail for $300 or more. Please note we do not accept damaged or stained goods and the consignor will be liable for the cost of returning damaged goods.
• Please see our consignment terms or email inventory@therefind.com with any questions.

What is our consignment split percentage for consignor payout? 

• We work on a sliding scale, starting at a 50/50 payout split.

How do I access/sign up for my consignment portal? 

• For access to your consignment portal please email inventory@therefind.com and we will send you a signup link. 

How do I sign up for direct deposit (simplepay)? 

• To set up direct deposit (simplepay) please log in to your consignment portal and follow the directions in this guide: SimplePay SIgnUp Instructions.

How do I see my items, prices, and what has sold?

• All information about consignment items and prices can be found in your consignment portal. If you have any questions please contact inventory@therefind.com.

How and when do you get paid? 

• We pay out our consignors on the 1st of every month. Direct deposits can take up to five business days to show up in your bank account. Please contact info@therefind.com.

Do we buy items outright? 

• We currently operate under a consignment model and do not purchase items outright. 

Do we offer pricing quotes?

• We cannot offer any quotes on the spot, over the phone, or upon drop-off. Items will be processed within 48 hours of drop and pricing will be available on your consignment portal.

For any additional questions about consignment please contact inventory@therefind.com

Can I pick up my item in store?:

• Yes, purchased items from Live Shows and DMs can be picked up in store within 14 days. If the 14 day window has passed and the items have not been picked up yet, we will automatically charge $15 for in-state shipping or $25 for out-of-state shipping and send it to the address listed on file.

Where can I find The Refind Closet on Instagram?:

• The Refind Closet has two official Instagram accounts:

@the_refindcloset (main account)

@the.refind.closet (live assist account).

How do you complete your Instagram Live purchase?:

• After the Live Show is completed please text your FIRST and LAST NAME with your Instagram Handle to our Fulfillment number: (206) 635-8745.
• Please contact fulfillment and complete your purchase by 4 PM PT/7 PM ET. Any uncompleted purchases will go back to the sales floor at the end of the day.
• Please only message Fulfillment about Live Show purchases. For any other questions about items available for purchase please DM @the_refindcloset or call/text our Sales Floor at (206) 561- 8551
• For Any Shipping Questions or Requests please contact our fulfillment team at (206) 635-8745 or email fulfillment@therefind.com

To purchase an item from Instagram (Excluding the Live Show) please DM @the_refindcloset or call/text our Sales Floor at (206) 561- 8551.

THE REFIND: TERMS & CONDITIONS

The Terms and Conditions in this Consignor Agreement (The “Agreement”) create a contract between you as the consigner (“Consignor”) and The Refind. 

These Terms and Conditions require the use of arbitration on an individual basis rather than jury trials, in court proceedings, or class actions to resolve disputes. 

This Agreement will remain in effect and govern all transactions between the Consignor and The Refind until the Consignor or The Refind terminates it. 

1. PRICING AND SALES TERMS
2. The Refind retains the right to price and reduce prices on items at their discretion:

Consignors agree that items will be priced at The Refind’s discretion; The Refind uses extensive market research, market prices, trends, and expertise to determine their pricing.

1. After 14 days, The Refind may reduce prices at their discretion:

The Refind may reduce prices on items that do not sell quickly, typically if after being featured in social media or after 2 weeks of display on the sales floor.

1. Noncompete agreement:

Consignors agree to not consign items on sale with The Refind with other resale platforms such as Poshmark, Ebay, etc.

1. Tax and shipping:

Consignors agree to a profit split with The Refind on their consigned items excluding sales tax and shipping fees.

1. Consignor/The Refind split:

The percentage split between The Refind and the consignor may vary and will be determined at The Refind’s discretion depending on luxury resale trends.

1. Payment timeline:

Payment will be made to the consignor within 31 days of the item’s sale via ACH direct deposit, which may take an additional 3-5 business days depending on the receiving bank.

1. Consignment portal access:

Consignors will be granted access to their account after merchandise has been inventoried and priced.

1. DELIVERY OF CONSIGNED PROPERTY; RISK OF LOSS
2. The Refind accepts the risk of loss to Consignor’s items only when The Refind takes physical possession of Consignor’s items. 
3. If an item of Consignor is stolen or lost while in The Refind’s possession, it will be treated as sold and The Refind will pay the Consignor a commission on that item. The commission will be based on the lost item’s estimated net selling price, which will be determined solely by The Refind. This payment represents the amount the Consignor would have received in the normal course of a sale, less any discounts or promotions applied under this Agreement, and the payment will be processed and paid under the regular schedule of commission payments as described in this Agreement. 
4. Unless otherwise prohibited by law, this remedy will constitute the Consignor’s sole remedy and entire recourse against The Refind for their items that are stolen, or lost and is in lieu of any other remedy otherwise available as a matter of law or equity. 
5. Any claim by the Consignor for a stolen, or lost item must be made to The Refind in writing within sixty (60) days of the day that the Consignor became aware or should have reasonably become aware of the alleged theft or loss.
6. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The consignor expressly understands and agrees that: 

1. The consignor’s use of The Refind’s services is at the consignor's sole risk. The Refind’s consignment service and other services are provided on an “as is” and “as available” basis. The Refind expressly disclaims all warranties of any kind, whether express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title and noninfringement. The Refind makes no warranty that (a) The Refind’s services will meet the consignor’s requirements or (b) will be uninterrupted, timely, secure, or error-free. no advice or information, whether oral or written, that the consignor obtains from The Refind or through or from The Refind’s website or services will create any warranty not expressly stated in these terms.
2. The Refind, affiliates, officers, employees, agents, partners, and licensors will not be liable to consignor for any, indirect, incidental, special, consequential, or exemplary damages or for damages for loss of profits, goodwill, use, data, or for other intangible losses (even if we have been advised of the possibility of such damages) resulting from: (a) the use or the inability to use The Refind’s services or website; (b) unauthorized access to or alteration of the consignor’s transmissions or data; (c) the activities contemplated by this agreement; or (d) any other matter relating to our services or this agreement.
3. In no event will The Refind’s liability under this agreement exceed the amount we have actually received or paid as a result of selling or purchasing the consignor’s property hereunder. 
4. The foregoing disclaimers and limitations are a fundamental part of the basis of The Refind’s business, and The Refind would not enter into this agreement without such disclaimers and limitations.
5. Please seek the advice of appropriate professionals regarding the terms of this agreement and the evaluation of any specific opinion, advice, product, service, or other content. 
6. CONSIGNOR’S REPRESENTATIONS, WARRANTIES, AND INDEMNIFICATION
7. Consignor hereby represents and warrants that (a) Consignor is at least 18 years of age, (b) Consignor has good and marketable title to each item, and as the legal and equitable owner have full authority to consign and sell the Consignor’s items; (c) none of Consignor’s items are subject to any liens or other encumbrances; (d) the Consignor’s items does not include counterfeit goods; (e) the Consignor’s items do not infringe upon, misappropriate, or violate any trademark, copyright, or other intellectual property or other proprietary right of any third party, any state or federal law, or any administrative regulation; and (f) the Consignor’s items are not from, or the result of, illegal activity, including theft or fraud. 
8. The Consignor will indemnify and hold The Refind harmless from all damages, suits, litigation, awards, and costs, including but not limited to, reasonable attorneys’ fees and costs, incurred by The Refind as a result of or arising in any way out of The Refind’s display or sale of the Consignor’s items, including but not limited to, civil or criminal suits over authenticity or ownership of the Consignor’s items, legality of sales, or copyright or trademark infringement. 
9. GOVERNING LAW

This Agreement, or the breach thereof, and all claims of any kind relating to or arising out of this Agreement and the relationship between the Consignor and The Refind, whether tort, contract, or statutory, will be governed exclusively by the laws of Washington, without regard to its conflicts of laws principles (whether of Washington or any other jurisdiction). Any dispute between the Consignor and The Refind that is not subject to arbitration or cannot be heard in small claims court will be resolved exclusively in the state or federal courts of Washington and the United States, respectively, sitting in King County, Washington.

1. Entire agreement:

This Agreement and any terms, policies, or documents incorporated by reference, sets forth the final, complete, and exclusive agreement between The Consignor and The Refind regarding the subject matter hereof and terminates and supersedes all prior understandings or agreements on such subject matter. In the event there is a conflict between the terms of this Agreement and any terms or documents incorporated by reference, this Agreement will control. 

1. No implied waiver:

Any failure by the Consignor or The Refind to enforce any provision of this Agreement will not constitute a waiver of such provision or of any other provision of this Agreement.

1. Severability:

If any term of this Agreement is found by any court to be void or otherwise unenforceable, the remainder of this Agreement will remain valid and enforceable as though such term were absent upon the date of the execution of this Agreement.

1. Survival of terms after agreement ends:

Notwithstanding any other provision of this Agreement, any provision of this Agreement that imposes or contemplates continuing obligations on the Consignor or The Refind will survive the termination of this Agreement.

1. Notices:

All notices under this Agreement must be in writing (which includes emails). If the Consignor has any questions or comments about this Agreement please contact The Refind by email at: inventory@therefind.com.

Consignor also may write to The Refind at:

The Refind

3121 East Madison

St. #104

Seattle, Washington, USA 98112

The Refind will provide all notices to Consignor at the email address or physical address that Consignor has provided. The Consignor is solely responsible for keeping that information current and accurate. All agreements, notices, disclosures, and other communications that The Refind provides electronically to The Consignor satisfy any legal requirement that such communications be in writing.

1. DISPUTE RESOLUTION

Dispute resolution please read this arbitration section carefully to understand the Consignor’s rights, because it requires the Consignor to arbitrate certain disputes and claims with The Refind and limits the manner in which the Consignor can seek relief from The Refind. 

1. Scope:

For all matters, disputes, or claims between the Consignor and The Refind arising from or related to this Agreement, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, including any dispute about the interpretation or application of this dispute resolution provision or the enforceability, revocability or validity of this arbitration provision or any portion of the arbitration provision (“Disputes”)  will be resolved by the processes and procedures described in this Section, first amicably and then through final and binding arbitration before a neutral arbitrator instead of in a court by a judge or jury. The consignor and The Refind waive consignor’s rights to a jury trial and to have any dispute arising out of or related to this agreement or the services resolved in court.

1. Amicable resolution:

In the event of a Dispute, The Consignor and The Refind will first negotiate in good faith to informally resolve the Dispute. The Consignor may notify The Refind of a Dispute by email inventory@therefind.com or by writing a letter to The Refind. The notice must specifically describe the nature of the Dispute and the relief the Consignor seeks.  The Consignor and The Refind will have sixty (60) days from the date of receipt of such a notice to try to resolve the Dispute (or such longer period as  the Consignor and The Refind may agree upon in writing). If the Dispute is not resolved satisfactorily within sixty (60) days after Consignor or The Refind receives notice from the other party in accordance with “Notices” Section above, the Consignor or The Refind can submit the Dispute to binding arbitration in accordance with the arbitration provisions below. 

1. Binding Arbitration:

Any Dispute that remains unresolved after the Consignor and The Refind attempt to resolve it informally will be resolved by binding arbitration brought on an individual basis, in which case either the Consignor or The Refind may commence confidential binding arbitration under the terms in this Section. The arbitration will be administered by JAMS under the Consumer Arbitration Rules (available online at www.adr.org or by calling 1-800-778-7879), as amended by this Agreement. The place of arbitration will be King County, Washington. The arbitration will be conducted by a single arbitrator, selected by JAMS in accordance with the applicable Consumer Arbitration Rules. The arbitration may be held by teleconference or by video conference unless the arbitrator determines upon request by Consignor or by The Refind that an in-person hearing is appropriate. Any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel, the expense and other pertinent circumstances. If the parties are unable to agree on a location, such determination shall be made by the arbitrator. The arbitrator’s decision(s) shall be final and binding. The arbitrator shall have authority to award temporary, interim, or permanent injunctive relief or relief providing for specific performance of this Agreement, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. Any award of the arbitrator may be entered as a judgment in any court having jurisdiction.

1. Class action and litigation waiver:

By entering into this arbitration agreement, consignor is waiving the right to trial by jury for any claim subject to arbitration. any arbitration under these terms will take place on an individual basis; class arbitrations, private attorney-general actions, class actions, and any other proceeding where someone acts in a representative capacity are not permitted, and the consignor is agreeing to give up and waive the ability to participate in a class action. Combining individual proceedings without the consent of all parties is also not allowed. disputes regarding the enforceability, revocability or validity of the foregoing class action waiver shall be exclusively resolved by an arbitrator appointed by the aaa, pursuant to the applicable arbitration rules. 

1. Severability:

Should any portion of this be deemed unenforceable by the arbitrator or a court of competent jurisdiction, the unenforceable portion will be severed without affecting the remainder of this Section, which will remain in full force and effect. 

1. TERMINATION

The Refind and Consignor may each terminate this Agreement in writing at any time, for any reason. Termination will be effective on the date of such notice and any applicable costs relating to return of Consignor’s items will apply.

1. AMENDMENTS TO THIS AGREEMENT

The Refind may update or change any of the terms and conditions of this Agreement at any time in The Refind’s discretion upon thirty (30) days’ notice. Consignor will be bound by all revised terms on the effective date, unless Consignor terminates this Agreement before the effective date of the revised terms. If Consignor does not agree to any revised terms, Consignor’s recourse is to terminate this Agreement in accordance with the Termination section above before the effective date of the revised terms. 

THE REFIND: CONSIGNOR POLICIES

1. CONSIGNMENT TIME LIMIT
2. 60 day consignment time limit, 30 day window for reclaiming unsold items:

All merchandise will be accepted for a resale period of 60 days starting from the day the item is entered into our inventory system. Once merchandise has arrived at The Refind, it cannot be returned or reclaimed by the consignor until the end of the 60 day sale window. After 60 days, the consignor must schedule a pick-up time within 30 days to collect their unsold items in-person. If the consignor is not able to pick up items in-person (ex: consignor lives out-of-state), the items will be shipped back at a flat rate of $25 per box, charged to the consignor.

1. Unclaimed items (expired - past 90 day reclaim window):

Unclaimed, unsold items that have passed 90 days since their entry into our inventory system will be considered expired and will either be donated to a charity (typically the Assistance League of Seattle) or become store property.  If the item is valued over by The Refind at over $500, it will not be automatically donated. The Refind will not communicate when items expire; the consignor is responsible for monitoring when their items expire through their consignor portal and requesting a reclaim pick-up window or shipment within the 90 day limit.

1. GUIDELINES FOR ACCEPTED ITEMS

The Refind reserves the right to refuse any items that do not meet the set standards of quality, style, or demand.

1. Right of refusal:

The Refind retains the right to refuse items that do not meet the standards of cleanliness and acceptable brands/items listed in these terms.

1. Suggested items for resale:

Items must retail for at least $300 and fall under the list of suggested brands or items below; if the items do not meet these criteria they may be subject to be returned to the consignor at a flat rate of $25 per box at the consignor’s expense. If the brand or item is not listed below but may be eligible for resale, please email our intake Team  for review.

1. Condition of acceptable items (clean and free of personal items):

All items must be clean, free of stains and repairs (tears, missing buttons, etc.). All pockets and handbags must be checked for personal items and cleaned. Any personal items found will be immediately discarded. Items that do not meet these standards will be returned to consignors at their expense.

1. Handbags without authentication certificates have a mandatory authentication fee:

All handbags will be subject to authentication fees unless a handbag comes with its own authentication certificate. If the bag was previously purchased from The Refind and still has its authentication certificate, the consignor is responsible for disclosing that the bag has its own authentication certificate and re-authentication will not be required. The consignor agrees to pay a flat $25 fee for each handbag that does not come with its own certificate of authentication.

1. HOW TO DELIVER ITEMS FOR RESALE
2. In-person consignment:

Consignors living in the Seattle area or visiting are encouraged to bring items in-person to The Refind to determine quality, style, demand and condition. Items not taken will immediately be returned to the consignor.

1. Shipped consignment:

Consignors who live out of state or are unable to visit in-person will not be charged to send their goods for consignment to us; they will only be charged a $25 flat fee per box shipped if the items do not meet The Refind’s standards of quality, cleanliness, and suggested brands/items outlined in these terms. It is encouraged to inspect all items to ensure they meet the above guidelines and accepted brand/item list below. Items that cannot be accepted for resale will be returned to the consignor, who will be charged at a flat fee of $25 per box. This shipping return fee is subject to change based on the carrier’s flat fee return rate. 

1. ACCEPTABLE ITEMS LIST

Items must originally retail for over $300 and must be clean and free from damage, pet hair, and other indicators of wear. If the item(s) arrive damaged or soiled, they will immediately be returned at the consignor’s expense of $25 per box.

1. Tops (tees, blouses, sweaters, jumpers, cardigans, etc.).
2. Bottoms (pants, jeans, skirts, etc.).
3. Outerwear (jackets, blazers, coats, puffers, vests, etc.).
4. Formal Wear (suits or sets, evening gowns, dresses, etc. - subject to review by the Intake Team, depending on demand).
5. Jewelry (necklaces, earrings, bracelets, rings, etc.).
6. Accessories (keychains, charms, sunglasses, watches, belts, hats, etc. - certain gift items like pens or sets may be accepted subject to review by the Intake Team).
7. Bags & Wallets (purses, wallets, clutches, handbags, totes, suitcases, briefcases, backpacks, bucket bags, etc.).
8. Shoes (heels, flats, etc. - The Refind does not accept running shoes unless they are by Hermes, Loewe, Gucci, Chanel, Balenciaga, or other brands of similar price-point, subject to review by the Intake Team).
9. SUGGESTED, NON-EXCLUSIVE BRAND LIST

Recommended brands - we also accept items from other contemporary brand and emerging designs:

AMI PARIS

Alaïa

Aquazzura

Adam Lippes

Alexander McQueen

Alexander Wang

Anine Bing

AGOLDE

Agua by Agua Bendita

Allude

Altuzarra

Ann Demeulemeester

Another Tomorrow

Anya Hindmarch

Balenciaga

Balmain

Bogner

Bottega Veneta

Brandon Maxwell

Brunello Cucinelli

Burberry

Carven

Christopher Esber

Camilla

Canada goose

Cara Cara

Caroline Herrera 

Celine

Chanel

Chloe

Christian Dior

Christian Louboutin

Church’s

Citizens of Humanity

Co

Comme des Garçons

COURREGES

Cult Gaia

David Yurman

DÔEN

Dries Van Noten

Diane Von Furstenberg

Dolce & Gabbana

Elie Saab

Emilia Wickstead

Erdem

Eres

Etro

Farm Rio

Fendi

Frame

Gabriela Hearst

Giambattista Valli

GANNI

GIanvito Rossi

Gigi Clozeau

Giuseppe Zanotti

Givenchy

Golden Goose

GOOP

Gucci

Helmut Lang

Hermès

Isabel Marant

Jacquemus

Jason Wu

Jean Paul Gaultier

Jil Sander

Jimmy Choo

Johanna Ortiz

JW Anderson

KHAITE

Kika Vargas

L’Agence

La DoubleJ

Lela Rose

Lisa Marie Fernandez 

LISA YANG

Loeffler Randall

Loewe

Loro Piana

Louis Vuitton

LOULOU STUDIO

Lanvin

Mackage

Maison Margiela

Manolo Blahnik

Mara Hoffman

Marant Étoile

Mary Katrantzou

Matteau

Max Mara

Melissa Odabash

Missoni

Miu Miu

Moncler

Mother

Nili Lotan

Norma Kamali

Oscar de la Renta

Paris Texas

Petar Petrov

Peter Do

Prada

Proenza Schouler

Pucci

R13

Rabanne

Ralph Lauren

RE/DONE
Rick Owens

Roger Vivier

RÓHE

Roland Mouret

Sacai

Saint Laurent

Self-Portrait

Staud
Stella McCartney

Sea

Simkhai

Simone Rocha

The Elder Statesman

The Frankie Shop

The Row

Theory

Thom Browne

Tod’s

Tom Ford

Toteme

Valentino Garavani

Valextra

Veja

Veronica Beard

Versace

Victoria Beckham

Vivienne Westwood

Yves Salomon

Zimmermann

Brands we may accept depending on value, condition, and popularity:

Coach

Frame

Ganni

J.Crew (J.Crew Collection is acceptable depending on review by the Intake Team)

LoveShackFancy

Michael Kors (Michael Kors Collection is acceptable depending on review by the Intake Team)

Rails

Reformation

St. John

Tory Burch

Vince

Xirena

Brands we do not accept for resale:

& Other Stories

Ann Taylor

Anthropologie (Pilcro, Maeve, etc.)

Aritzia Brands (Wilfred, Babaton, Sunday Best, etc.)

Banana Republic

Eileen Fisher 

Free People

Kate Spade

Madewell

Mango

Nordstrom Brands (Nordstrom Collection and Nordstrom Signature are acceptable depending on review by the Intake Team)

Splendid

Vince Camuto

Zara 

FOR EU / GDPR COMPLIANCE

Text Marketing Terms and Conditions:

We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.

Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be accounted as a reasonable means of opting out.

Message and data rates may apply.

For any questions, please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out, please follow the procedures above.

FOR US / CTIA / TCPA COMPLIANCE

Text Marketing and Notifications:
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 24 a month. You acknowledge that consent is not a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be accounted as a reasonable means of opting out.

Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out, please follow the procedures above.

We are using a text messaging platform, which is subject to the following terms and conditions. By opting-in for our text marketing and notifications in, you agree to these terms and conditions.
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name and purchase information will be shared with our SMS platform "SMSBump Inc, an European Union company with office at Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions, please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out, please follow the procedures above.

For US / CTIA/TCPA Compliance:
Text Marketing and notifications:
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 7 a week. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out, please follow the procedures above.

OVERVIEW

This website is operated by The Refind Closet. Throughout the site, the terms “we”, “us” and “our” refer to The Refind Closet. The Refind Closet offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy (below)

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed above.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall The Refind Closet, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless The Refind Closet and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@therefindcloset.com.
Our contact information is posted below:
info@therefindcloset.com